top of page

​

Privacy Policy

Effective Date: 10-13-2025
Prepared by: Pono Photo Maui
Registered Address: 860 Kili Place, Haiku, HI, USA
Contact Email: info@ponophotomaui.com

Pono Photo Maui ("we", "us", or "our") is committed to protecting and preserving your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with our social media pages (such as Instagram or Facebook), or communicate with us electronically.

We are committed to complying with all applicable United States data protection laws, including the California Consumer Privacy Act (CCPA), and, where applicable, the European Union General Data Protection Regulation (GDPR).

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We May Collect

We may collect, store, and use the following types of personal information:

a) Information You Provide:

This includes data you voluntarily provide when you:

  • Fill out a contact form or inquiry on our website or social media platforms

  • Book a session or request a quote

  • Sign up for newsletters or promotions

  • Communicate with us via email, phone, or messaging platforms

This may include:

  • Your full name

  • Email address

  • Phone number

  • Mailing address

  • Event or session details

  • Social media handles (if provided)

  • Other information relevant to your photography needs

b) Automatically Collected Information:

We may also collect certain technical data automatically when you use our website:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Referral source

  • Device type and operating system

This data helps us analyze site usage and improve performance, but it does not identify you personally.

2. How We Use Your Information

We use your personal information only for the following purposes:

  • To respond to your inquiries or requests

  • To provide photography services and customer support

  • To send booking confirmations, reminders, or relevant updates

  • To send sneak peeks, galleries, or digital products

  • To process payments (via secure third-party processors, if applicable)

  • To improve our services, website functionality, and user experience

  • To comply with legal obligations or respond to lawful requests

We will not use your information for unrelated or unauthorized purposes, nor will we sell your data to third parties.

3. Marketing & Social Media

With your consent (where required), we may use your email address to send occasional updates, blog posts, promotions, or newsletters. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

We may showcase select client images on our website, blog, social media (e.g., Instagram, Facebook), or marketing materials. You may opt out of this at any time by submitting a written request to info@ponophotomaui.com.

Our Facebook and Instagram pages may use cookies or pixels to help us serve relevant content and track engagement. These platforms are governed by their own privacy policies.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context in which we collect it. Generally, we process your data on one of the following grounds:

  • Consent (e.g., when you voluntarily submit an inquiry form)

  • Contractual obligation (e.g., when fulfilling a photography booking)

  • Legal compliance

  • Legitimate interests (e.g., improving our services or communicating with past clients)

5. Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

We may share your information in limited ways, including:

  • With service providers (e.g., website host, email service, CRM tools) who assist in operating our business — all bound by strict data privacy obligations.

  • If required by law or government authorities (e.g., to comply with tax regulations or legal investigations)

  • In connection with business transfers (e.g., if we ever sell the business)

6. How We Store & Protect Your Information

Your data may be stored securely on:

  • Our website hosting provider

  • Encrypted cloud storage platforms

  • Secure CRM or booking tools

We use industry-standard security measures to protect against unauthorized access, alteration, or destruction of your personal data.

Please note: While we take strong precautions, no method of internet transmission or electronic storage is 100% secure. Any transmission is at your own risk.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access – You can request a copy of the personal data we hold about you.

  • Right to correction – You can request that we correct or update your information.

  • Right to deletion – You can request we delete your data, subject to legal or contractual obligations.

  • Right to withdraw consent – You may withdraw previously given consent at any time.

  • Right to object – You may object to our processing under certain conditions.

  • Right to data portability – You may request your data in a structured format for use elsewhere.

To exercise any of these rights, email us at info@ponophotomaui.com. We may need to verify your identity before fulfilling your request.

If you are located in the EEA or UK and believe we have not handled your data lawfully, you also have the right to lodge a complaint with your local data protection authority.

8. Third-Party Links

Our website and social media may include links to third-party sites (e.g., Facebook, Instagram, PayPal, gallery delivery platforms). We are not responsible for their privacy practices. Please review their individual privacy policies.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or business practices. Updated versions will always be posted to this page with a revised effective date.

We encourage you to review this page periodically to stay informed.

11. Contact

If you have any questions, comments, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

📧 info@ponophotomaui.com
📍 Pono Photo Maui
860 Kili Place, Haiku, HI, USA

bottom of page